Ordering school awards can be complicated—but it doesn’t have to be! We understand that you want to know that your order details are clear and that you’re working with a company committed to personalized customer service.
Here are five questions that you should always ask before ordering, and how we answer them at Awards America.
How do I confirm that what I order matches what I need?
In most cases you’ll provide a sample to your sales rep, which we will then match to your exact specifications. We can match your existing awards program or work with you to create something completely new. We’ll also provide a proof of your order. If you’d like to see examples of our work before placing your order, just ask your sales rep for a sample!
What’s the best way to send you my designs?
Your sales rep can send in your designs, or you can send them to us directly via email at [email protected]. You can also fax your designs to (219) 464-1954.
Is there sales tax? And when do I get billed for my order?
There is no sales tax for an awards order when purchased through your school. Your bill is created when your order ships. We ship everything UPS.
Where are your awards manufactured?
Anything sewn is done by hand on site in our shop in Valparaiso, Indiana. We assemble other awards like plaques, certificates or medals on site as well. Our sales reps are strategically located throughout the region to provide you with face-to-face service, so you can get exactly what you need and have someone by your side to help you navigate the process.
Will you contact me before I need to order again?
Absolutely! Just let your area sales rep know you’d like to be reminded, including when and how often. If you don’t have a sales rep, or you don’t know who your sales rep is, just call us at (800) 462-9293.
We’re committed to providing high quality custom awards along with personalized customer service. Please don’t hesitate to contact us with any more questions about ordering for your school’s awards program. We’re here to help with all your awards questions and would love to talk with you about what you need for your students and staff.